REFUND POLICY
We are providing a 100% money back guarantee that you will love our course if you actually pursue it.
Course fee paid on brihaspati.ai is not refundable as a general rule. We understand that it may be difficult for people new to the world of online learning to feel confident and fully understand the power of an online course or a career development program. Especially, when such a programme requires extensive investment of time, energy and money.
What we can do here to allay such fears is to offer a money back guarantee. Hence, we are introducing this refund policy as laid down in the following few paragraphs.
1. If a student enrols in a course offered by brihaspati.ai and raises a refund request after:
- Going through 50% of the course content at least and
- Attend at least 50% of classes live (4 classes).
- Refund request is raised within 60 days of batch commencement date of the course.
2.The intention behind the condition is that only those who actually use the course with full participation and do not find it relevant can claim a refund. One should not be able to claim a refund without actually undergoing the course substantially.
3.If you do not comply with the refund conditions, a refund request will be rejected. To qualify for this refund policy, one needs to attend classes properly, participate, respond and fully experience the course curriculum. If one joins a class for less than the full duration of the class, for any reason whatsoever, it shall not qualify as proper engagement. Similarly one must submit assignments with a genuine intention of learning and not just to discharge themselves from the task, any kind of cheating will disqualify you from being eligible to a refund.
4.We may take a maximum request is made.
5.We will reserve the right to refuse to sell any course to the person who requests such a refund. If you try to buy any other course in future from brihaspati.ai , you must disclose that you have taken such a refund in the past. We will also retain the rights to advertise the fact to our future customers that we made a refund of this nature.
CLARIFICATIONS ON THE REFUND POLICY
1.How will my attendance be logged on the brihaspati.ai system for the purpose of the refund policy?
Please note that it is mandatory to attend the classes in live mode only to be eligible to claim refund. Also key in your first and last name in order for us to identify and record your attendance. If you attend a class under an incognito or incorrect name, we will not be able to log your attendance.
2. What should I do if I am facing technical issues?
In case a student is unable to fulfil a particular condition which is barring them from claiming a refund successfully, and such non-fulfilment is because of a technical error, we may create an exception if the student can prove that they raised a complaint to [email protected] with the relevant screenshots and time stamps of the particular error.
3. I have attended one or two classes and don't find the course suitable for me. I want to raise a refund request right away.
Premature refund requests will not be entertained. You must continue to participate in the course and comply with all the requirements of the policy. All refund requests must be raised within 60 day.